Shipping Policy

We keep shipping simple, fast, and transparent.
Here’s everything you need to know 👇

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1. Processing Time

Every order is processed within 1–3 business days.
During drops or high-volume periods, it may take an extra day.

We’ll send your tracking number as soon as your order ships.

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2. Shipping Time

Delivery typically takes:

• 7–14 business days (most countries)

• Remote areas may take a bit longer

We ship worldwide.

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3. Shipping Fees

Shipping rates are shown at checkout and vary by region.
Free shipping may apply during special promotions or on select orders.

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4. Wrong Address Issues

Entered the wrong address?
Email us within 2 hours of ordering and we’ll fix it.
After your order ships, we can’t make changes.

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5. Customs & Duties

Some countries may charge import taxes or duties.
These fees are out of our control and must be paid by the customer.

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6. Lost / Stolen Packages

Once the courier marks your order as delivered, it becomes the buyer’s responsibility.
If your package goes missing, contact your courier with the tracking number.

We’ll help where we can.

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7. Need Help?

Any shipping questions?
Reach us at info@cosmodella.com