FAQ

1. Where do you ship from?

We ship directly from our international warehouses and trusted partners to deliver the latest drops fast and safely.

2. How long does shipping take?

Standard delivery usually takes 7–14 business days, depending on your location.
Tracking info is sent automatically once your order ships.

3. Do you offer returns or exchanges?

Yes. If something doesn't fit or you change your mind, you can request a return or exchange within 14 days of receiving your item.

4. What if my item arrives damaged or incorrect?

No stress — just contact us with your order number and pictures.
We’ll replace it immediately.

5. Can I cancel or change my order?

Orders can be changed or canceled within 2 hours of purchase.
After that, the order begins processing.

6. Do you offer size guides?

Yes. Every product page includes a detailed size guide to help you get the perfect fit.

7. How do I contact customer support?

You can reach us anytime via email or through our Contact page.
We typically respond within 24 hours.